What Chime can do

One agent.
Infinite applications.

Every business has different workflows. Chime adapts to yours — not the other way around.

Core

The fundamentals,
done right.

These are the things every Chime agent does out of the box, regardless of industry.

Instant Response
Responds to every customer message within 2 seconds, 24 hours a day, 7 days a week. No delays, no "sorry we missed you."
Natural Conversation
Handles multi-turn conversations naturally. Remembers context within a thread. Never asks a customer to repeat themselves.
Business Knowledge
Trained on your specific business — menus, pricing, policies, hours, services. Accurate answers, not generic guesses.
Human Escalation
Knows when to loop you in. Configurable triggers based on keywords, sentiment, or transaction size. Your agent always knows its limits.
Multi-Channel
Runs on iMessage and WhatsApp simultaneously. One dashboard, all conversations — unified and effortless.
Always Learning
Improves from every correction you make. Sharper answers over time, not stale ones. Every interaction makes it smarter.
Scheduling

Bookings handled
start to finish.

From the first inquiry to the final reminder — Chime manages the entire booking lifecycle without you touching it.

  • Checks real-time calendar availability before confirming
  • Books directly into Calendly, Acuity, Vagaro, Square Appointments
  • Sends booking confirmation instantly after scheduling
  • Sends reminders: 24 hours before, 2 hours before
  • Handles rescheduling and cancellations per your policy
  • Notifies you of high-value or complex bookings
Chime Agent
Booking flow · iMessage
Live
Customer
Can I get a session this Saturday afternoon?
Chime
Saturday I have 2pm and 4pm open. Which works for you?
Customer
4pm works.
Chime
Done. You're booked for Saturday at 4pm. I'll send you a reminder the morning of.
Booking confirmed · Calendar updated · Reminder scheduled
Intelligence

Your business,
understood deeply.

Chime doesn't just store information — it reasons about it. The more you give it, the sharper it gets.

Document ingestion
Upload PDFs, Word docs, spreadsheets, images of handwritten menus. Chime reads and processes them all.
Web scraping
Paste your website URL and Chime reads it. No manual data entry required — it pulls what it needs.
Confidence scoring
Every fact has a confidence level. Low-confidence answers are softened or escalated rather than stated as fact.
Conflict resolution
When two sources disagree, Chime flags it and asks you to clarify — no silent guessing.
Instant updates
Change a price, update your hours, add a new service. Live in under 60 seconds — no retraining needed.
Multilingual
Your agent can respond in the language your customer writes in. No setup required — just send.
Automations

Set it once.
Run forever.

Chime doesn't just respond — it acts. Build trigger-based automations that run without you.

Waitlist management
Automatically add customers to waitlists, notify them when spots open, and confirm rebooking in one conversation.
Restock alerts
Notify customers when a product or service slot they asked about becomes available again — automatically.
After-hours capture
Capture every inquiry that comes in overnight and deliver a morning digest of what happened while you were away.
Follow-up sequences
Post-visit check-ins, review requests, or appointment reminders — sent automatically at the right time.
Escalation triggers
Define the exact conditions that should bring a human in. Trigger on keywords, sentiment, dollar amount, or request type.
Seasonal rules
Set temporary rules for holidays, events, or seasonal menus. Activate and deactivate on a schedule you define.
Multi-location routing
Route inquiries to the right location based on what the customer asks or where they are. No confusion, no forwarding.
Upsell logic
When someone books X, Chime can mention Y. Configured by you, executed automatically — never pushy, always relevant.
2.1s
Average response time
99.9%
Uptime
24/7
Always on
0
Messages missed

Ready to see what
your agent can do?

We're onboarding select businesses now. Setup takes 15 minutes.

Get your agent

No tech skills needed · Works on iMessage & WhatsApp