All use cases

Contractors & Trades

You're on a roof.
Your next job is texting you.

Chime responds to every message the moment it comes in — while you stay focused on the work in front of you. Leads get answered. Jobs get booked. No callbacks required.

General Contractors Plumbers Electricians Roofers Landscapers Painters HVAC Technicians

Three ways trade businesses
lose jobs every single day.

None of these are your fault. But every one of them is costing you money.

01

You're on site. The lead is on your phone.

Someone texts asking for a quote on a bathroom remodel. You're mid-job on another house — hands dirty, ladder up, nowhere near your phone. By the time you wrap up and call back, they've already hired someone else. Not because you were more expensive. Not because your work is worse. Because you weren't the first one to respond. In trades, response time is the job.

02

Quote requests, availability, referrals — all going to voicemail.

People don't leave voicemails anymore. They text, they move on, and if they don't hear back within the hour they're already on the next contractor's page. An unanswered text isn't a missed call — it's a closed door. Your phone is full of people who reached out once, got nothing, and hired somebody else. They're not coming back.

03

Chasing down information slows down every job.

Customers text mid-job asking the same questions: When will you finish? What should I move before you arrive? Do you take Venmo? Is there a deposit? Every one of those is a context switch that breaks your flow. Multiply that across a week of active jobs and you're losing hours of productive time answering things your agent could handle in seconds.

78%
of customers hire the first contractor
who responds to their inquiry
< 1hr
the window you have before a lead
moves on to the next option
3–5x
more jobs closed when you respond
to inquiries within minutes, not hours

Real conversations.
Handled while you work.

Your agent sounds like you. Asks the right questions. Gets the information you need. Every time.

Scenario 01

Homeowner asks for a bathroom remodel quote

Instead of a generic "we'll call you back," your agent collects the scope, size, and timeline — so when you do follow up, you already have everything you need to give a real number. The lead stays warm. You stay on the job.

Marcus T.
New inquiry via iMessage
Marcus
Hey, I found you on Nextdoor. Looking to get my master bath redone. When can you come take a look?
Chime (your agent)
Hi Marcus! Thanks for reaching out. We'd love to help with your bathroom project. A few quick questions before we lock in a walkthrough — what's the approximate square footage of the bathroom, and are you looking at a full gut renovation or more of a cosmetic refresh?
Pretty big, maybe 120 sq ft. Full gut — new tile, fixtures, double vanity, the whole thing. Want to start in about 6 weeks.
Perfect, that's helpful. For a full gut remodel that size we typically schedule a 30-minute walkthrough to give you an accurate quote. We have availability Thursday the 20th at 10am or Friday the 21st at 2pm — does either work for you?
Friday at 2 works great.
Locked in. Friday the 21st at 2pm. We'll send a reminder the morning of. What's the address?
Scenario 02

Emergency plumbing call — needs someone this week

It's 7pm. The customer has a slow drain turning into something worse. Your agent responds immediately, gets the soonest available slot on the schedule, and captures their contact details — so there's no scramble in the morning.

Diana R.
New inquiry via WhatsApp
Diana
Hi do you have any availability this week? We have a drain that's backing up and it's getting bad. Kitchen sink.
Chime (your agent)
Hi Diana — we can help with that. For a kitchen drain backup we have an opening tomorrow Wednesday at 8am or Thursday at noon. Which works better for you?
Wednesday morning please, the sooner the better honestly
Done — Wednesday at 8am. Can I get your full name and the service address so we have it ready for the technician?
Diana Reyes, 4820 Elmwood Drive
Got it, Diana. Wednesday 8am at 4820 Elmwood Drive. You'll get a text from us 30 minutes before arrival. Anything else I can help with tonight?
Scenario 03

Customer asks about payment terms and deposits

Payment questions kill momentum right before a booking. Your agent handles them clearly and confidently — no back-and-forth, no waiting for you to remember to reply. The customer knows exactly what to expect and is ready to move forward.

Tom K.
New inquiry via iMessage
Tom
Quick question before I commit — what forms of payment do you accept? And is there a deposit upfront?
Chime (your agent)
Great question. We accept cash, check, Zelle, Venmo, and all major credit cards. For projects under $500 there's no deposit required — we invoice on completion. For larger jobs we collect a 30% deposit to schedule and the remainder on the day of completion.
That works for me. Can I pay by card at the end?
Absolutely — card is no problem. We send a payment link by text when the job's done so you can pay from your phone. No card reader needed on our end.
Perfect. Let's do it.
Let me pull up the calendar. What's the work you're looking to get done?

What Chime handles
for contractors.

Your agent is trained on your business — your services, your rates, your schedule, your terms. It handles the repetitive stuff so you can focus on the work.

Quote intake
Collects scope, size, timeline, and location before you ever touch the conversation. You show up to walkthroughs prepared.
Appointment scheduling
Books walkthroughs and service visits based on your real availability. Sends confirmations and day-of reminders automatically.
Payment term explanations
Explains your deposit structure, accepted payment methods, and invoicing process clearly — before the customer asks twice.
Timeline communication
Answers "how long will it take?" and "when will you be done?" so customers aren't left wondering and you're not fielding status texts mid-job.
Prep instructions
Tells customers exactly what to do before you arrive — clear the area, turn off water, move furniture — so jobs start without delays.
Lead capture after hours
Customers don't only text at 9am. Your agent is live at 10pm when someone's pipe bursts or they finally have time to reach out. No lead slips through overnight.
Upsell and service suggestions
A customer asks about drywall repair — your agent can mention your painting service at the right moment. Naturally, not pushily.
FAQ handling
Licensed and insured? Service area? Warranty on work? Your agent answers the questions that come up over and over, so you don't have to.
"

Every unanswered message is a job that paid for someone else's truck.

The reality of running a trade business in 2025

Get started

Stop losing jobs to
slow response times.

Set up your agent in minutes. It learns your services, your schedule, and your voice — and starts handling messages the same day.

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No tech skills needed · Works on iMessage & WhatsApp